Author: admin
• Monday, March 04th, 2013

At the Lord Elgin, I am fortunate to have my own desk in the Sales Office. There are four desks in total, all which are occupied by incredibly friendly and intelligent people. There is Liz Lesh, Tessa Webster and Andrew Horsfield. Andrew, the Senior Sales Manager, is an extremely kind and knowledgeable man whom I’m happy to have met.

Andrew often gives me “lectures” on different aspects of life and our world. Whether it’s about bumble bee’s becoming extinct, or how to properly set and achieve a goal, I am always happy to listen. Andrew thinks I’m just saying that, but I really have learned random facts and life lessons that I won’t forget. He has jokingly described himself using the expression “Jack of all trades, master of none.”

This morning I swirled around in my chair and asked if he would answer some questions for our blog, and he was more than happy to help.

I asked Mr.Horsfield,

Where were you born and where did you grow up?

I was born in Thunderbay. I have lived all over Western Canada from Ottawa West, to St.Catherines, to Toronto, Windsor, St.Albert, Victoria, Calgary, and Winnipeg. In total I have lived in 13 different cities.

When did you begin your career at the Lord Elgin?

I moved to Ottawa from Winnipeg in 2005 to work at The Lord Elgin.

What 3-5 things do you need to be successful in this job? What are the deal breakers?

As the senior sales manager, I work exclusively with non-profit organizations, charities, associations and NGO’s. The number one thing you need is to genuinely like to work with people. To be successful you must have your client’s best interests at heart. It is the same with all the hotel sales. You need to really want to help your clients out.

You need to want their event to be successful because it is extremely important to them. It could be something 10 years in the making. It is very, very important that you place as much emphasis on the success of the event as they do.

It may seem hokey, but you need a good team around you. This includes the front desk, the banquet team, the reservations team, the kitchen staff and more. Everyone must do their job really well in order for the event to be successful. If this happens, then you are successful as a sales person. It’s like a symphony orchestra; no one can be out of tune.

Have you had any other careers and if so, what are they?

I have worked in a number of fields. I have a degree in History and English, and a diploma in TV Broadcasting. I have written and produced TV commercials. I have been a real estate broker and a freelance writer. I owned a company for advertisement specialties. I have been everything from a volunteer firefighter, to a sales executive for print advertisement, to a lumberjack.

If you had only one word to describe yourself, what would it be?


What’s the one accomplishment you’re most proud of? Why?

I am most proud of my wonderful family. I have been happily married for 25 years with a 15 year old daughter whom I’m very proud. As much as I am involved in my work, my real life revolves around my family.

If you could describe your ideal day off, what would it involve?

I like to play golf, and I do a lot of home renovations. We also enjoy holding big BBQs for the neighbours at our place. Ideally, my day would involve all the three.

Do you have a favourite music genre? Music artist?

No, I love all types of music. Literally, I will listen to artists like Eminem to opera music.

If you had to throw a dinner party tonight, what would you make for supper?

Well, first thing I’d do is call my wife because she’s the excellent cook. But if the dinner party was tonight, I’d make crab legs, or something along those lines.

If you had a time machine, where would you travel and to what year?

I’m a bit of a history buff. I think I would like to have heard Sir John A. MacDonald’s speech to Parliament about the Pacific Railway Scandal. Or Churchill, and Martin Luther King!

What do you like most about living in Ottawa?

Ottawa is a fantastic city on which to live upon. I have the experience to make the comparison. There is a lot to do, and it is a great place to raise a family. It has all the amenities of a big city, but with a small town feel.

What is your favourite quote?

“I seek not to be known, but I seek to be worthy to be known”

Any additional comments you would like to make?

We’re lucky that we work in an industry where you get to meet so many great people all the time, and be part of their world. We’re lucky that what we do for a living is fun.

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