• Wednesday, December 19th, 2012
Each year my family and I go cut down our very own Christmas tree. It is always a huge mission. Unfortunately, this year it was raining, so it was a bit wet, but we managed. The first part of the adventure is driving to the tree farm. Once we arrive we have to pick one, this is the tricky part. Of course I always want a huge tree that will take up the whole room, but my parents disagree, they always try to convince me to get a really small one. So, we have to compromise on a medium size one and it always works out. This part of the adventure takes the longest, roaming around the farm trying to find the tree which will be in our home for the next month or so. Eventually, we find one that stands out. Not too big or small, no empty parts and just the perfect colour. I have to cut it down with the saw, which takes only a few minutes. Afterwards, we pile the tree onto the roof of our car and we are on our way.
Once we arrive at home, we are just about soaked completely, but we have to take care of a few other important jobs first. Get the stand out and place the tree in it, water it and make sure that the tree does not fall on anyone (this has happened before). Next, we have to deal with one of the more difficult parts, which is finding the good Christmas C.D. Each and every year we forget which one it is and this takes up a lot of our time. Once it is found, we can begin decorating our soaking wet tree. After that long process we are finished. Our tree looks incredible and even though it was a long and tiring job, it is all worth it in the end!
• Wednesday, December 19th, 2012
The Lord Elgin Hotel is definitely prepared for the holiday season this year! Everything is nicely decorated, Grill 41’s menu is ready and we are handing out holiday cookies in the lobby!! As soon as you walk into the hotel, you instantly can feel the Christmas spirit. It is wonderful walking around the lobby seeing how happy everyone is, it really is a great feeling! The Lord Elgin is all set for this fantastic season, but on the other hand I know that I still have a lot to do before the holidays. I have to figure out what people would like, buy gifts, wrap them, school work and so much more. But, all I keep thinking about is how in two weeks I will be with my family talking, eating and having a good time! I am very excited to relax after a busy year! It really is the most wonderful time of the year!
• Monday, November 26th, 2012
One of my favourite responsibilities at The Lord Elgin Hotel is helping the sales office with a variety of tasks. These duties include filings papers, addressing letters and even wrapping presents to go under the Christmas tree in the lobby. I really enjoy these jobs because I feel like I am a part of the team. Each project is completely different and I learn so much by working on each of them. They may be really small duties at the time, but in the long run they must be done. I find them so interesting! By doing these assignments, I get a better understanding of how the hotel works and the process that is required to ensure that everything runs smoothly. With each task I gain so much knowledge, while having fun, it is so wonderful for me! Every job I do at the hotel is a different experience and I have enjoyed every single moment of it!
• Wednesday, November 21st, 2012
Each week I work with the banquets team at least twice. It is so exciting seeing how conferences are really put together. There is always something to be doing, which makes it a different experience each day! The food has to be set out, coffee has to be prepared, decorations must be hung, and so much more. During the breaks the plates must cleared away and all of the water pitchers must be refilled to ensure a refreshing drink for the guests. There are so many things that go into preparing each room, but it is so much fun. I always enjoy helping out, it is such a rewarding job! Each person I work with has different tips for me and different ways of doing things. Each time help banquets I get better, but practice definitely makes perfect. The Lord Elgin Hotel ensures that each stay for every guest is perfect. By doing every little detail that we do while preparing the rooms, it makes it worth it. Thank you to everyone who has helped me in banquets!
• Tuesday, November 13th, 2012
Every once in a while I have to report back to school and have an in-class session. Even though it is only one day, I still miss coming into the hotel. During this class time we have a potluck and tell stories about each of our placements. It is nice to see all of my friends who I have not seen in a long time and catch up. It feels so different going to school, it is such a different environment. At the hotel I get to see everything that happens, from every angle and it is so exciting. At school I sit in a classroom learning and taking notes, which is also exciting, but I prefer being at the hotel. When I go to class, I love sharing all of my stories with everyone and I love hearing everyone else’s too. Soon, I have to do my very first project for my Cooperative Education Class. I am going to have to make a slideshow presentation about everything I do at the hotel! Once I start working on the presentation, these blogs are going to come in very useful, because I can see everything I have done each and every week!
• Friday, November 02nd, 2012
I spent Thursday morning helping out in Grill 41! It was such a great experience and I learned so much. I never realized what it was like behind the scenes of a restaurant and how much work it is. The staff are so professional and experienced. I could have not been in a better place to learn about the restaurant business. As a team they work wonderfully together and always help one another. The food also looked impeccable! While helping out in the restaurant, I also assisted room service and learned all the techniques of bringing food to the hotel rooms of our lovely guests. It was such a fun experience and I loved meeting the guests! I really hope I can help out again and I would like to thank everyone in the restaurant for taking time out of their day to help me.
• Friday, October 19th, 2012
I love The Lord Elgin Hotel! I am having such a great time doing my Cooperative Education placement here! I have already been working at the hotel for over a month and the time has just flown by. I am always so happy coming into the building and looking around. I love seeing all the guests happily sitting in the lobby and people getting their Starbucks coffee. The Lord Elgin Hotel feels like my home now and all the staff are my family! I am always so happy while writing these blogs because I love sharing my wonderful experiences with people. I would like to thank all the people who do read my blogs! Have a great weekend!
• Tuesday, October 16th, 2012
Once a year at least, the sales team gather to talk about what we hope to achieve next year and how we plan to get there. It is always a great day, with a ton on ideas put on the table and tons of optimism and hope.
I have a super team…no kidding!! They are pro’s – they work hard, they support and recognize each other’s wins and feel for their losses and they keep an open mind – always ready to learn and try new things.
So we talked alot about who the Lord Elgin Hotel is…what we stand for – how we differentiate ourselves. I talked about our history, as I have been around the hotel (there, away and always back again) for over 30 years. There are some fabulous stories!! It is a feeling…like it’s home. Hard to put into words…but we all feel it.
So as an Ottawa landmark that many of your are familiar with… I invite you to share with me what you think of when you think of the Lord Elgin Hotel? What would be your slogan??
• Tuesday, October 16th, 2012
I am having so much fun with my Cooperative Education placement at The Lord Elgin Hotel. Each day is completely different. Not only have I been assisting the Sales Team, but I also have been working with housekeeping, setting up events and working on the hotel’s social media sites. I never want this experience to end.
This week my teacher came to visit me at the hotel. She was amazed by The Lord Elgin Hotel’s beauty when she first walked into the lobby. I gave her a tour around the wonderful building and I showed her the variety of responsibilities that I have to do each day. After we talked with my supervisor at the hotel, she was on her way. She was so happy throughout the whole time she was here and I was so pleased. I would like to thank her for helping me achieve this wonderful placement and for being so supportive.
• Tuesday, October 09th, 2012
It has been another exciting week at The Lord Elgin Hotel. One of the highlights for me was working with the housekeeping team. Each day The Lord Elgin Hotel’s rooms are cleaned from top to bottom ensuring that they are perfect for each guest. The team is very professional and experienced. They know exactly what they are doing and leave each room spotless and looking magnificent. The staff works extremely hard and it is not easy at all. It is a difficult job making the hotel look as great as it does and they do this everyday! They vacuum, wash the floors, make the beds and ensure that each guest has everything they would need while staying overnight.
I really enjoyed the day I spent working with the housekeeping team. It was a great learning experience for me, and seeing how hard they work is what surprised me most. It is such an accomplishment after finishing a room, because I think of how much the guest will enjoy staying at the hotel. Working with housekeeping really changed my perspective of the entire Lord Elgin Hotel because it makes each experience perfect for their guests. I would like to thank the housekeeping team for taking me in and teaching me all the tricks. I had a really great time!